Lisa Pecunia's blog

2011 Is the Year of the E-Marketer - Get Ready to Transform Your Business

[Over the next several weeks I will be moving this blog to www.emarketingsweetspot.com.  This post is duplicated in both places.  Please update your RSS feed to reflect the new location.]

I am constantly running into people who tell me that what I'm doing is on the cusp of a revolution.  You know, I just don't feel it because it seems like I've been doing it forever.

But most of you haven't.  Most of you have just started to discover the power of the Internet as a tool to market your business.

You are not behind the curve, trust me.  This stuff is new, and it changes every day.  The last ten years during which I have been doing business on the Internet have been slow and plodding and sometimes downright painful.

But the tide is turning.  2010 was the year everything changed. 

Your opinion, while interesting, is not relevant.

In the book, "Tuned In" by Craig Stull, Phil Myers, and David Meerman Scott  (y'all know how much I love David Scott's books), the authors say one single line repeatedly.

"Your opinion, while interesting, is not relevant."

By this the authors mean that when it comes to knowing what will and won't work, what does and doesn't resonate, and what can or can't make your business a success, you simply cannot rely on what you alone like.  You MUST ask your target audience for their opinion.

I recently experienced a perfect example of this in action.

Building a Web Site is Like Building a House

Think about building a new web site like building a house. You wouldn't hire one guy to build your whole house would you?

The architect does not do carpentry, the electrician doesn't know how to design a landscape, and the plumber doesn't install your cable TV.

It requires many skills to do everything right. You want to have your new web site for a long time, just like you want to live in your house for a long time. It needs to be done right from the beginning.

Google Loses Groupon Deal, Unveils Google eBooks

Have you heard?

Google offered to buy groupon.com for $6 Billion dollars.  That's Billion with a capital B.

THEY TURNED IT DOWN.

Holy moly.  Now that's what I call brazen.  Gus (my husband) said "If Google offers you six billion dollars for your company... you're gonna take it... right?"

So, why did Groupon turn this down?  Truthfully, I don't know the answer.  I haven't had time to research it (if you know, please post a comment and enlighten us).  But what I do know is that this means online coupons are BIG BIG BIG. 

Readability is a Major Component of Good Web Design

Many of the web site redesign projects I do require a complete rewrite of the content.  The problem is always poor readability.

This is not a difficult concept to understand, especially when you are a visitor to a web site where it is done poorly.  These are the sites where you can't click the browser's Back button fast enough.  The page is cluttered and noisy, the font it too small, or it uses red text on a black background.  It doesn't even matter how nice the site looked at first glance.

A Story About A Bad Rating and How I Handled It

Merchant Circle is a national service that puts local businesses in front of their customers.  

Over the last few months I have been working, slowly but surely, on Avarra's Merchant Circle listing.  This is done by filling out details in our profile, getting verified, offering a coupon, specifying our services and products, creating blog posts, and offering regular status updates (among other things).

These are the activities Merchant Circle advises business owners to do in order to improve their ability to attract local business with their MC listing.

Quick Video Tips Can Add Huge Value - To Your Audience and SEO

I'm starting to become a big fan of video.

I just love the quick 2-3 minute videos that give me something really interesting and useful for my business.  I just got an email from ezinearticles.com (which I recently joined) with a link to their latest "2-minute quick tip video". 

I found a bunch of these videos on their web site which I haven't had time to explore fully but I definitely will!  Even if I make a commitment to myself to watch one a day -- I'm sure I can find 2 minutes a day to watch a video that helps my business.

Finally, Facebook Lets Us Segment Our Connections

The new "group" feature of Facebook seems very promising.

Unlike the OTHER Facebook Group feature (I know, it's confusing), this one lets you categorize and segment the members of your network (aka your "friends").

I did a quick test to see how easy it was to create a new group, and it seems pretty straightforward.  I haven't explored all the bells and whistles yet, but according to the Duct Tape Marketing blog it will let you send messages and have conversations privately with certain segments of your audience.

Great Copywriting Technique - Have a Conversation With Your Customer

Yesterday morning I went to a networking meeting where I met a man from a local radio station, B101.5 in Fredericksburg.  He was also the speaker for that day, and his topic was "How To Write Copy That Sells."

Of course I perked right up, because this is a topic that is near and dear to my heart.  This is the whole premise around building buyer personas, which I've covered several times in past posts (see Get Inside Your Customer's Head - 5 Steps to Building a Buyer Persona and The Secret to a Successful Web Site: Knowing Your Audience).

Permission is Not Implicit

It seems that every time I go to a networking event I end up on yet another newsletter mailing list.

I used to get annoyed by this.  I don't anymore because I truly think that most people think it is ok to put me on their list because I put a stack of my business cards on a table.  Like I was giving them implicit permission to do whatever they want with my information.

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